- Shipping & Returns
Shipping & Returns
Products will be dispatched within 3 working days of purchase date (unless otherwise stated). Orders going to a UK address are posted First Class by Royal Mail or larger items will be posted by MyHermes and are usually delivered within 1-3 days of the order being placed.
International orders can take up to 20 business days to be delivered (depending on the country).
Proof of Postage is retained for each parcel sent. Please take care to enter your delivery address correctly as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided.
If you need an order for a particular date please let me know by email or send a message with your order.
I do hope that your are very happy with what you receive. If you are not then please get in touch immediately.
Items can only be returned if they were purchased from this website.
Please note, postage can only be refunded if you have received an incorrect item. If you change your mind about the product then you will have to pay for the return postage and you will receive a full refund of your original purchase + original postage cost. If you notice that your order is damaged, please do not accept the package and contact me straight away. Alternatively please photograph the damaged packaging, or send it back so I can see what went wrong.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
We hope you are happy with your order. Thanks for shopping here.